About Us 'MX1' Fox Racing Motocross business and domain names are registered to Geared Up. We are a registered trading business, and have retail premises. We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@mx1.co.uk. Our customer support and service line is available 5 days a week - Monday to Friday - 9.30am - 5.00pm- Online ordering is available 24/7. Please Note : We are closed on Saturdays and Sundays.
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. After you have finished your selection, click on "Check Out" and you will be asked for a few details that we need to be able to satisfy the order. We accept all major credit and debit cards. We do not charge for any item until it is ready to ship. You may send your credit card information via phone, fax, snail mail or over the Internet. YOUR CREDIT CARD IS NOT AUTOMATICALY CHARGED WHEN YOU CONFIRM YOUR ORDER. WE CHARGE YOUR CARD MANUALY, ONCE THE GOODS ARE DESPATCHED. We accept Visa , Mastercard, Amex, Switch, and Solo. All credit card details are checked against fraud - all frauds will be passed on to the police without question.
Please Note : in some instances we do rely on our suppliers for stock, and if their stock levels are incorrect - we may not be able to supply certain products. In these cases you will be informed.

Shipping And Handling Both Shipping & Handling is included in the price for UK mainland for orders over £30. Northern Ireland and Chanel Islands may be charged a small postage fee dependant on weight. All goods are sent via Royal Mail or Courier Guaranteed Delivery. Please choose a delivery address where someone will be available to accept the package - if nobody is available the courier a card will be left by the courier - delivery will be attempted twice - the goods will be then left in the depot for collection for 5 working days. A 3rd delivery attempt will be charged for.
As we offer Free delivery - If the package has to be redirected to another address by request of the customer, after dispatch - an additional delivery charge of a mininmum of £2.65 will be charged, as an extra delivery will be charged by the courier. If the package is returned to us after non-collection by the customer from the depot the delivery charge will not be refunded. If you request re-delivery after return of the package a delivery charge will be made.
Delivery Schedule We will normally dispatch your order to you within 1-2 working days dependant on our stocks and supplier stocks, however please allow up to 5 working days during busy periods. We will contact you within this period if a product is out of stock.
Back Orders If your item is not in stock, we can back order for you for one month only from the date of your order. You will always be emailed with the option to cancel your order if you would rather not wait.
Pre-Orders will be delivered as soon as they arrive with us.
Tax Charges VAT is included in all prices
Credit Card Security Transactions are only made within a secure server - you can see the the Gold Padlock when ordering. They are not held in clear text on any web site. All credit card details are checked against fraud - all frauds will be passed on to the police without question.
Guarantee We guarantee your satisfaction. If you order incorrectly, you may return the item to us RECORDED / SPECIAL DELIVERY ( we are not responsilble for packages which we do not recieve ) within 31 days for a refund. If we make a mistake we will rectify it. All rights reserved. Any complaints, will be handled fairly, be confidential, and effective. If you use our Customer Support line, your query will be dealt with immediately, and resolved as soon as possible. If you email us @ info@mx1.co.uk, it will take up to 1 working day to get back to you. If your query cannot be resolved immediately, you will be kept informed of the progress, and when a resolution should be reached. Unsolicited e-mail - We will not send random and untargeted unsolicited e-mail. Any unsolicited e-mail that we do send will be clearly identifiable as such. You can chose not to accept this unsolicited e-mail, by deleting it from your in-tray. When you join MX1 Membership, you will be added to our mailing list as part of the deal.
Reaching Us Enquiries on online orders made should firstly be made by email. We will email the status of your order to you on a regular basis. If you need to reach us, you may email us on info@mx1.co.uk, alternatively, you can call or write to us at 322F Mayoral Way, Team Valley, Gateshead NE11 0RT. Please Note : We are closed on Saturdays and Sundays - but we are still working at Trade Shows